Steam account hijacked!

[Werevixen]

Okay, I got led by link of a few Steam friends of mine (that mysteriously logged off when I sent them a message) to a very legit-looking Steam tournament page that required me to login. I did so, my account's hijacked. I hope Steam is aware of the problem, sent them a ticket, but in the meanwhile FOR CHRIST'S SAKE do not open any links you get from me, AT ALL! If you did, immediately change your login details before logging out again.

[Purplecat]

I already made a announcment about this in "The furry pound group", but I probably should had made one in the forums as well.

For anyone else who got hijacked, and password resetting didn't work... check https://support.steampowered.com/kb_article.php?ref=2347-QDFN-4366&l=english

It sucks, but from what I heard most people who got their accounts hijacked get it back within 1-4 days.

[Werevixen]

Already sent in a Steam ticket about two or three hours ago, now just waiting to get it answered.

[Werevixen]

Update: Steam completely refuses to help, sent in 2 official Steam help inquiries, one five days ago, one yesterday, and both go unanswered despite supply sufficient information.

[Purplecat]

Strange, you should at least had gotten a message about them looking into it.

The other guy who got his account hijacked just got it back recently. :/

[Echoen]

Holy crap, those things were dangerous?

I got sent a few messages giving me a link to a tournament website... but I closed the window, ignoring the message. Not because I didn't trust the site or had ANY suspicion, but because I'm plainly not interested in a tournament for TF2. Now I'm just going "GUH?" at how I blindly walked by several spiked pit traps.

[Werevixen]

Apparently my account isn't even frozen. They're simply not looking into the hijacking of my account, and it's just turned to day 6. Apparently after tomorrow my account is irrecoverable as recovery question resets set in, right?

[Arcalane]

Just keep filing questions 'til you get their attention. I imagine that it probably fooled quite a few people so they have lots of accounts to sort out.

[Werevixen]

IMPORTANT UPDATE:


6 queries sent, 2 weeks past, no response.


Any further advice on what I should do?

[Purplecat]

You got a id number on your support ticket?

...it's common that people send a support ticket in the wrong way.